You may return items in new condition to Great Lines. Please notify us within 48 hours of delivery if you would like to return your items. If your items are not as expected, they may be returned at your expense within 10 days of receipt of goods. You will be refunded the purchase price minus the actual cost of shipping to originally send it. Please email Sales@GreatLinesHawaii.com or call us at (808) 848-7888 for assistance with returns.